A:  Point Cottage

Chalford Hill, GL6 8NQ, UK

T:   +44 7968 186810

E:  joanneknits@outlook.com

JOANNE KNITS

SHIPPING POLICY

 

I offer a standard Royal Mail price as a guide but if you want it sooner or for valuable items, a signature on delivery, then I can give you a specific postage price for your item requirements. 

RETURN & EXCHANGE POLICY

I hope you will be completely satisfied with your product but if you are not then do not hesitate to get in touch with me. If there are any problems with the product or sizing,

 

I am happy to replace it with another item specifically made for you.

 

If you simply want a refund, then I am happy to take the product back and to give you a full product refund. 

 
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