A:  Point Cottage

Chalford Hill, GL6 8NQ, UK

T:   +44 7968 186810

E:  joanneknits@outlook.com

JOANNE KNITS

CUSTOMER CARE

If you have any queries about the products - sizes, colours, pom poms on hats, whatever it may be just email me on the contact page or call me to discuss in more detail. Everything is handmade so I can hopefully tailor something to your requirements if you cannot find it on my store pages.

As my products are made with pure alpaca yarn I would recommend that you wash these products by hand (removing pom poms first) in cool water and dry flat. It is better to use non-biological liquid and not to use fabric conditioner.

PRIVACY & SAFETY

I take data security very seriously so will not share your data with anyone. I will only use your data to fulfill your order or to contact you with any queries about your product. 

I use PayPal for payments so your financial data is not stored or shared with anyone.

PAYMENT METHODS

- PAYPAL

 
 
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